Terms & Conditions

Last Updated: 02/12/2025

By accessing or using cloudcotton.lk, you agree to these Terms & Conditions.
Please read them carefully.

1. Introduction

These Terms govern your use of our website, services, and products.
If you do not agree with any part of the Terms, please stop using the site.

2. Use of Website

You agree to:

  • Use the website only for lawful purposes
  • Not misuse or attempt to harm or disrupt the site
  • Provide accurate information when submitting forms or placing orders

3. Products & Orders

Your information is used to:

  • All product images and descriptions are for representation purposes only.
  • Prices may change without prior notice.
  • Orders may be accepted or rejected at our discretion.
  • Order confirmation will be sent via email/SMS.

4. Payments

We accept secure online payment methods.
You agree that:

  • All payment information you provide is accurate
  • You are authorized to use the selected payment method

5. Shipping & Delivery

    • Delivery times vary based on location and courier availability.
    • Delays may occur due to weather, courier issues, or unforeseen circumstances.
    • Shipping fees will be displayed at checkout.

6. Returns, Refunds & Exchanges

Our return and refund policies are available on the website.
Please review them before making a purchase.

7. Intellectual Property

All content, trademarks, logos, images, and graphics on cloudcotton.lk are the property of CloudCotton.lk and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

CloudCotton.lk is not responsible for:

  • Any direct or indirect damages from using our website
  • Loss of data or interruption of service
  • Issues caused by third-party services or integrations

Users access the website at their own risk.

9. Third-Party Services

We may integrate with third-party tools (payment gateways, delivery partners, analytics tools).
We are not responsible for their actions, errors, or policies.

10. Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Misuse our services
  • Engage in fraudulent activity

11. Changes to Terms

We may update or modify these Terms at any time.
Changes will be posted on this page.

10. Contact Us

For questions or concerns about this Privacy Policy, you can contact us at:

Cloud Cotton
Managed by Senseya (Pvt) Ltd
📧 Email: [email protected]
📞 Phone: 0786 733 733

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